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5 pack of speed games don't work

PostPosted: Wed Jan 22, 2025 6:12 pm
by demonfork
Bought a 5 pack of speed games for 100 and they don't work
  • wtf

Tried to join a speed game and it said that "polyamorous games are only for premium players"
  • a speed game is a speed game. It didn't say that there where exceptions when I bought the 5 pack so I can only assume that this is a bug


Edit:

Also won't let me start a speed game because I already have 4 active games.....not really sure what I paid for with this 5 pack of speed games.

Re: 5 pack of speed games don't work

PostPosted: Mon Feb 10, 2025 5:24 pm
by demonfork
Bump

Whats the deal with this? Can I get a refund? I was forced to buy premium because I couldn't create speed games with the 5 pack

Re: 5 pack of speed games don't work

PostPosted: Tue Feb 11, 2025 10:46 pm
by demonfork
Bump. Wtf?

Re: 5 pack of speed games don't work

PostPosted: Wed Feb 12, 2025 7:04 pm
by king achilles
To clarify, as a freemium, the Pack of Speed games at the Store will not override your game limit. As a non-premium member, you can have to as much as 4 active games. If you already have 4 games going on then you will have to wait until one of them finishes so you could play your speed games.

Re: 5 pack of speed games don't work

PostPosted: Wed Feb 12, 2025 7:33 pm
by demonfork
king achilles wrote:To clarify, as a freemium, the Pack of Speed games at the Store will not override your game limit. As a non-premium member, you can have to as much as 4 active games. If you already have 4 games going on then you will have to wait until one of them finishes so you could play your speed games.


LOL, Where is that specified that a 5 game speed pack won't work if you don't have any game slots open? That is complete nonsense.

What about not being able to create or join polyamorous games? are you gonna tell me that this is only for "premium players" as well and doesn't apply to the 5 game speed pack? If you are gonna try to pull that explanation then this is something you should clarify to potential buyers of the 5 game speed pack option, otherwise it's very misleading.


is a polyamorous speed game, not really a speed game?

you should say "this 5 game speed pack that you are about to purchase will not apply to "x" type of speed game settings."


Edit:

I just read thru all of the terms and conditions & there is nothing there that states that a "5 game speed pack" cannot be utilized if the player doesn't have free game slots. it also doesn't say anything about any type of restriction with regards to what type of game settings are allowed. In fact, there is nothing in the terms and conditions regarding "5 pack speed games".

Re: 5 pack of speed games don't work

PostPosted: Wed Feb 12, 2025 7:58 pm
by demonfork
even CHAT GPT get's it

Here was my input to CHAT GPT
I'm playing on a site called conquer club. They have 2 accounts "freemium" & "premium" the free accounts allow you to play up to 4 games at a time, but you do not have access to real time "speed" games, and you do not have access to certain game settings. If you want those features, then you need to pay for premium.
They do have an option for what's called a "5 pack speed game" where you pay a fee to be able to play 5 speed games as a free player. When I went to try to use this speed pack it wouldn't let me because I had all 4 game slots being used There is nothing that says that you can't use the speed pack games if you don't have available game slots. Does this seem right?


Here is CHAT GPT answer

It doesn’t seem right, and I can see why you’d be frustrated. Based on what you described, the “5 Pack Speed Game” sounds like a separate feature that you paid for, giving you access to speed games as a freemium player. If there was no clear indication that it requires open game slots, then it’s reasonable to expect that these speed games would be an exception to the 4-game limit, since you’re paying extra for them.



The fact that it blocked you because your 4 slots were full suggests either:

1. There’s an undisclosed restriction requiring open slots even for the speed games.

2. It’s a system oversight or bug where the speed pack isn’t functioning as intended for freemium users.



You might want to:

• Check the exact description of the “5 Pack Speed Game” purchase option again to confirm there’s no mention of open slots being required.

• Reach out to Conquer Club’s support and explain the situation. If it wasn’t clearly stated, you could argue that the restriction should have been disclosed, and you might even request a refund or credit.



If they intended for speed games to require open slots, they should have explicitly said so, since the point of the pack is to give freemium players access to a feature they otherwise wouldn’t have. Without that clarity, it feels like a misleading or incomplete description on their part.