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General advice re: store and premium perks

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Re: General advice re: store and premium perks

Postby madmom on Tue Mar 30, 2021 7:08 pm

Why is it that CC took an automatic renewal payment from my PayPal account two days ago and now they tell me I need to pay for Premium membership? I'm locked out of playing until they can clear this up. Terrible business practice!
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Re: General advice re: store and premium perks

Postby riskllama on Tue Mar 30, 2021 7:12 pm

oof - great job, BigWorm...*polite clapping*
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Re: General advice re: store and premium perks

Postby Dukasaur on Tue Mar 30, 2021 11:17 pm

madmom wrote:Why is it that CC took an automatic renewal payment from my PayPal account two days ago and now they tell me I need to pay for Premium membership? I'm locked out of playing until they can clear this up. Terrible business practice!

File a help ticket and they will straighten it out: http://support.conquerclub.com/

In the general sense, however, I believe if you use Paypal with your credit card, it goes through immediately, but if you use Paypal to pay from your bank, it will wait for the funds to clear, which many be three or four days.
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Re: General advice re: store and premium perks

Postby riskllama on Tue Apr 06, 2021 10:51 pm

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Re: General advice re: store and premium perks

Postby 2dimes on Wed Apr 07, 2021 2:34 am




Surprise.
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Re: General advice re: store and premium perks

Postby riskllama on Wed Apr 28, 2021 4:46 pm

Machieavellian: does anyone know how you cancel your premium...I been paying for those 8 months

:-s
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Re: General advice re: store and premium perks

Postby Dukasaur on Wed Apr 28, 2021 8:59 pm

riskllama wrote:Machieavellian: does anyone know how you cancel your premium...I been paying for those 8 months

:-s


Go to the Store. Click on "Account". If you have an active subscription, it will say so, under "Active Subscriptions." Turn it off.
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