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automatic debit

PostPosted: Fri Apr 12, 2019 3:39 pm
by AlexCox
I bought a limited subscription to your game and I basically hate it at the moment - I'd like my last debit refunded because I never agreed to a direct debit - I bank with biggest building society in the uk I want my direct debit refunded - if this isn't done I will make it my business to get it refunded through my building society and they will probably block payments to you by all there members - feel free to delete all my games - I don't care - I'd be glad of it I never agreed to an eternal direct debit - you can delete my games and my account - your game is buggy and the playerbase is basicallt obnoxious most of the time - I was only keeping playing out of a sense of duty - I gave up on this game weeks ago

I will be on to the bank asap to try to get this debit bounced - the taxes are too high for the roads

Re: automatic debit

PostPosted: Fri Apr 12, 2019 3:50 pm
by DoomYoshi
What bugs are there?

Re: automatic debit

PostPosted: Fri Apr 12, 2019 5:34 pm
by HitRed
AlexCox wrote:the taxes are too high for the roads


Your frustrated. The correct question is to how do I turn off future payments. Keep it straight to the point. Attacking the community clouds the issue.

Re: automatic debit

PostPosted: Fri Apr 12, 2019 5:47 pm
by 2dimes
Sorry, the no refunds policy is clearly outlined in their two hundred page terms of service agreement you could have read before signing up for the subscription.

Re: automatic debit

PostPosted: Fri Apr 12, 2019 7:10 pm
by Symmetry
Hi,

You must have authorised the direct debit. If you did not, then you need to contact your bank as it would constitute a fraudulent use of your account. Threatening CC is not the first step in this process. The first step is contacting your bank or building society and reporting fraud.

Re: automatic debit

PostPosted: Fri Apr 12, 2019 8:12 pm
by Ltrain
dude joined in 2012 and has just figured out that "the playerbase is basicallt obnoxious most of the time"

I bet the site hung up a few times during that time too. wah.
Judge Judy would throw that shit out in 20 seconds.

https://www.youtube.com/watch?v=sSUXTFceilo

Re: automatic debit

PostPosted: Fri Apr 12, 2019 8:24 pm
by Dukasaur
AlexCox wrote:I bought a limited subscription to your game and I basically hate it at the moment - I'd like my last debit refunded because I never agreed to a direct debit - I bank with biggest building society in the uk I want my direct debit refunded - if this isn't done I will make it my business to get it refunded through my building society and they will probably block payments to you by all there members - feel free to delete all my games - I don't care - I'd be glad of it I never agreed to an eternal direct debit - you can delete my games and my account - your game is buggy and the playerbase is basicallt obnoxious most of the time - I was only keeping playing out of a sense of duty - I gave up on this game weeks ago

I will be on to the bank asap to try to get this debit bounced - the taxes are too high for the roads


You can cancel your subscription at any time by going to the store and clicking the unsubscribe link on your account.
https://www.conquerclub.com/player.php?mode=account

If you were overcharged at any time you can file a support ticket on using the Help window.
http://support.conquerclub.com/

Posting threats and insults in an open discussion forum is not helpful. Taking the steps above might be.

Re: automatic debit

PostPosted: Fri Apr 12, 2019 9:04 pm
by riskllama
i agree w/duk - best not to go off half-coxed, alex.

Re: automatic debit

PostPosted: Fri Apr 12, 2019 10:03 pm
by DoomYoshi
CC is an American company, so the correct answer is to storm the American Embassy until they make it right!

Re: automatic debit

PostPosted: Sat Apr 13, 2019 4:24 am
by TeeGee
AlexCox wrote:I bought a limited subscription to your game



limited? When did CC ever sell those?

Read what duka said above..

Re: automatic debit

PostPosted: Sat Apr 13, 2019 4:35 am
by iAmCaffeine
This guy is acting out a bit stupidly but can we stop pretending the system for purchasing premium on this site is ethical? It's bullshit.

Re: automatic debit

PostPosted: Sat Apr 13, 2019 11:14 am
by zeus111
here is a prime example ...we have a member quitting not one has asked them why ...its just dick comments by some further pissing the member off ...

alex u wont get a refund m8 the site has auto renew feature the above info will help u avoid this from happening again ..can i ask u why u are giving up cc club ?? just curious your reasoning m8 ..ill gladly teach u some maps i know and find fun to play as would most of the players on here ...

5067 remain ppl just seems to me if a member is on the fence about quitting ask why ? to push them at this point is most certainly going to send them packing for good ...

Re: automatic debit

PostPosted: Sat Apr 13, 2019 11:27 am
by DoomYoshi
zeus111 wrote:here is a prime example ...we have a member quitting not one has asked them why ...its just dick comments by some further pissing the member off ...

alex u wont get a refund m8 the site has auto renew feature the above info will help u avoid this from happening again ..can i ask u why u are giving up cc club ?? just curious your reasoning m8 ..ill gladly teach u some maps i know and find fun to play as would most of the players on here ...

5067 remain ppl just seems to me if a member is on the fence about quitting ask why ? to push them at this point is most certainly going to send them packing for good ...


Secretly we all want our lives back, and the only way to accomplish that is to burn CC to the ground.

Re: automatic debit

PostPosted: Sat Apr 13, 2019 11:36 am
by zeus111
DoomYoshi wrote:
zeus111 wrote:here is a prime example ...we have a member quitting not one has asked them why ...its just dick comments by some further pissing the member off ...

alex u wont get a refund m8 the site has auto renew feature the above info will help u avoid this from happening again ..can i ask u why u are giving up cc club ?? just curious your reasoning m8 ..ill gladly teach u some maps i know and find fun to play as would most of the players on here ...

5067 remain ppl just seems to me if a member is on the fence about quitting ask why ? to push them at this point is most certainly going to send them packing for good ...


Secretly we all want our lives back, and the only way to accomplish that is to burn CC to the ground.


lil music to enjoy while it burns... https://www.youtube.com/watch?v=A_sY2rjxq6M

Re: automatic debit

PostPosted: Sat Apr 13, 2019 11:47 am
by 2dimes
ITT guy who bitched about people not paying for premium memberships, reaches out pretending to help person that wants to stop paying for premium membership.

Re: automatic debit

PostPosted: Sat Apr 13, 2019 11:51 am
by HitRed
It's all about the roads here on CC

AlexCox wrote:the taxes are too high for the roads



Re: automatic debit

PostPosted: Sat Apr 13, 2019 12:03 pm
by zeus111
2dimes wrote:ITT guy who bitched about people not paying for premium memberships, reaches out pretending to help person that wants to stop paying for premium membership.



if u take a minute here u can see he was a paid member hence the renewal ...im curios to find out why he decided to quit both the site as well as supporting it ..if we dont understand the why or even care to ask when we see a member quitting will never know now will we

g day https://www.youtube.com/watch?v=-1gVkTFam1w

Re: automatic debit

PostPosted: Sat Apr 13, 2019 12:58 pm
by 2dimes
Yeah big mystery there. You may never crack the case.

...and I basically hate it at the moment...


Could it have anything to do with the subscription automatically renewing, then taking money from his bank account when he was not expecting that to happen?

Part of why I'm not a premium anymore is I won't give them access to my credit card or bank account. There are some other reasons but you are baffled enough so, I'll let you carry on making things up about me, it's just as well.

Re: automatic debit

PostPosted: Sat Apr 13, 2019 1:09 pm
by zeus111
2dimes wrote:Yeah big mystery there. You may never crack the case.

...and I basically hate it at the moment...


Could it have anything to do with the subscription automatically renewing, then taking money from his bank account when he was not expecting that to happen?

Part of why I'm not a premium anymore is I won't give them access to my credit card or bank account. There are some other reasons but you are baffled enough so, I'll let you carry on making things up about me, it's just as well.


go get pre paid visa card they come in 25 50 100 dollar amounts no personal information need be given and solves the renewal issue as well ..what am i making up about you ??

this guys been on site since 2012 m8 and hates it currently does not tell us much does it ...just saying here WHY??? perhaps it can be turned into hey i love this game again ..doubtful but think we should at least try ...

Re: automatic debit

PostPosted: Sat Apr 13, 2019 3:55 pm
by Mad777
How difficult is to do like many other site where you sign in and for a X amount of days trial, and ask to stop before the D-Day otherwise you will be charge, this is no different, you pay for Premium, you try for 30 days and if you don’t like you stop the renewal and at least stay Premium for another 11 months.

Re: automatic debit

PostPosted: Sat Apr 13, 2019 4:22 pm
by iAmCaffeine
Mad777 wrote:How difficult is to do like many other site where you sign in and for a X amount of days trial, and ask to stop before the D-Day otherwise you will be charge, this is no different, you pay for Premium, you try for 30 days and if you don’t like you stop the renewal and at least stay Premium for another 11 months.

It's not hard, but that doesn't mean it isn't a shitty way to do business.

Re: automatic debit

PostPosted: Sat Apr 13, 2019 9:03 pm
by Ltrain
zeus111 wrote:here is a prime example ...we have a member quitting not one has asked them why ...its just dick comments by some further pissing the member off ...


You don't agree that his post was hilarious? There is so much to work with.

He has been part of the site for 6 years
Wants a refund because "I basically hate it at the moment"
Denies authorizing a direct debit (lol)
Banks with "biggest building society in the uk" so CC should be worried.
He is personally going to see to it that his bank blocks any funds going from anyone who banks at his bank to CC.

Anyone who has worked at a call center or a similar type job for even a short time (I did it for almost a year long while back) knows that people call in trying to deny authorizing payment all the time. But I don't think I ever heard someone say U BEST LISTEN TO ME, I BANK AT WACHOVIA!

Dude got bad dice and a few people were jerks in chat and posts this nonsense. We ain't the dicks.