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Technical Issues [9/11/13]

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Technical Issues [9/11/13]

Postby blakebowling on Wed Sep 11, 2013 6:24 pm

As some of you already know, we experienced some Technical Issues today.

Here is a quick run-down of what happened, and how we're handling the problem:
  • Some Team Games did not finish properly when all opposing teams are eliminated - If you are in a game that this occurred in, please send in an eTicket with the game number. I will get the game finished and the points allocated properly.
  • Some Team Games finished before all opposing teams were eliminated - We are currently working on re-opening those games for play (and reversing the erroneous point transactions).
  • An update to the XML caused all games on the Conquer 500 map to be corrupted - All active games on this map have been reset. If a game was ongoing when this issue occurred and has since ended, please submit an eTicket with the game number so we can correct it.

-blake
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Re: Technical Issues [9/11/13]

Postby greenoaks on Wed Sep 11, 2013 6:28 pm

why did the bug pick on Conquer 500 ?

:lol:
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Re: Technical Issues [9/11/13]

Postby blakebowling on Wed Sep 11, 2013 6:29 pm

greenoaks wrote:why did the bug pick on Conquer 500 ?

:lol:

It was actually the Conquer 500 XML that was updated. It is expected for any map in Beta to undergo changes during play. We're looking into a more rigorous system of checks to make sure changes don't corrupt ongoing games.
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Re: Technical Issues [9/11/13]

Postby Halmir on Mon Sep 16, 2013 6:30 pm

It was worse for me, I couldn't even get the site to load up at the login screen :-s
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