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I was charged twice for the premium membership

Posted: Tue Feb 23, 2010 2:15 pm
by mookhaz
I opened a ticket (105429) and it was closed without reply. How will I go about getting refunded the 25 extra I was charged?

Re: I was charged twice for the premium membership

Posted: Tue Feb 23, 2010 3:12 pm
by cena-rules
Check to see if you have bought two years instead of one

Re: I was charged twice for the premium membership

Posted: Tue Feb 23, 2010 5:24 pm
by AndyDufresne
mookhaz wrote:I opened a ticket (105429) and it was closed without reply. How will I go about getting refunded the 25 extra I was charged?
Ahoy,

I looked at your Ticket and it doesn't appear to have been closed. Our Support Moderator should attend to it soon and fix any issues of accidental double-payment.


--Andy

Re: I was charged twice for the premium membership

Posted: Tue Feb 23, 2010 11:38 pm
by mookhaz
thank you