[21-Jan-2008] Today's technical difficulties

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lackattack
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[21-Jan-2008] Today's technical difficulties

Post by lackattack »

After installing an updated version of the Classic map, many complaints started to pour in about it. I rushed a bit too quickly to put the old version back. Two bad things happened:

1. I uploaded incorrect map code from a backup. This caused everyone who took their turn on the Classic map to earn bonuses for ALL continents :(

2. Changing map versions too many times caused a database overload, which made the website unstable. Many forum posts submitted during this time appear in duplicate. I had to take down the website for repairs.

I'm sorry for all the trouble. I'll try to not let it happen again :)

If you were in a Classic map game or speed game that was affected by these mishaps, we will delete the game and refund any points lost/gained. Please submit a support ticket to Technical Support & Game Problems via the Help page containing the game number(s) and a staff member will verify and delete the game.
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gimil
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Post by gimil »

Horray for the speedy recovery =D>

Three cheers :D
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pepperonibread
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Post by pepperonibread »

Thanks lack! :D
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rebelman
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Post by rebelman »

no bother lack and the offer to restore pts. is a very generous one and I am sure will be appreciated by all.
Don't now why people on here don't like being cooks, remember under siege: A former SEAL, now cook, is the only person who can stop a gang of terrorists when they sieze control of a US Navy battleship.
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dbyron
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Post by dbyron »

anyone having problems submitting the e-ticket? anytime i try hitting 'open ticket' i get this message "Error: You have provided an invalid security code" and if i enter the new security code on that page i still get the same message
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Optimus Prime
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Post by Optimus Prime »

dbyron wrote:anyone having problems submitting the e-ticket? anytime i try hitting 'open ticket' i get this message "Error: You have provided an invalid security code" and if i enter the new security code on that page i still get the same message

It's been happening for days to me.
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Twill
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Post by Twill »

We are still trying to track down the exact source of that bug, but if you switch browsers (IE->FF or FF->IE, can't remember which), it should work

If you can't submit a ticket, PM me and I'll forward it...but use the support ticket first, pretty please!

Twill
Retired.
Please don't PM me about forum stuff any more.

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JOHNNYROCKET24
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Post by JOHNNYROCKET24 »

thanks Lack,

but I have too many games to go through and determine what happened. Im just going to eat the loss.
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kingprawn
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Post by kingprawn »

JOHNNYROCKET24 wrote:thanks Lack,

but I have too many games to go through and determine what happened. Im just going to eat the loss.


Probably profited from it :D
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dbyron
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Post by dbyron »

Twill wrote:We are still trying to track down the exact source of that bug, but if you switch browsers (IE->FF or FF->IE, can't remember which), it should work

If you can't submit a ticket, PM me and I'll forward it...but use the support ticket first, pretty please!

Twill


Thanks Twill. I was using FF and getting that error but I gave it a go with IE and everything worked fine
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Avenger95050
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i opened a ticket and still no fix

Post by Avenger95050 »

how long does it take for support to get back to people?
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jennifermarie
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Post by jennifermarie »

give them some time, a lot of etix are flowing in right now
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khazalid
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Post by khazalid »

JOHNNYROCKET24 wrote:thanks Lack,

but I have too many games to go through and determine what happened. Im just going to eat the loss.


f.o with your 'loss'

more like a desperate rush to start as many turns as you could, no wonder you are letting it lie.
had i been wise, i would have seen that her simplicity cost her a fortune
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muy_thaiguy
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Post by muy_thaiguy »

Good thing I wasn't playing any turns on classic at the time. Anyways, keep up the good work lack!
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iamkoolerthanu
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Post by iamkoolerthanu »

khazalid wrote:
JOHNNYROCKET24 wrote:thanks Lack,

but I have too many games to go through and determine what happened. Im just going to eat the loss.


f.o with your 'loss'

more like a desperate rush to start as many turns as you could, no wonder you are letting it lie.


:lol:
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unkannijim
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Post by unkannijim »

thanks for sorting the prob nice and quickly!!! i was pretty annoyed for a while :@)
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Ramned
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Post by Ramned »

1633804

then can this be deleted as 1 player received about 25 armies to our 3 each?
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ozmars
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Post by ozmars »

Game 1602976

2008-01-21 22:38:56 - Longbeard receives 5 armies for holding North America
2008-01-21 22:38:56 - Longbeard receives 2 armies for holding South America
2008-01-21 22:38:56 - Longbeard receives 5 armies for holding Europe
2008-01-21 22:38:56 - Longbeard receives 7 armies for holding Asia
2008-01-21 22:38:56 - Longbeard receives 2 armies for holding Oceania
2008-01-21 22:38:56 - Longbeard receives 3 armies for holding Africa
2008-01-21 22:38:56 - Longbeard receives 3 armies for 5 territories
2008-01-21 22:45:30 - Longbeard deployed 27 armies on Eastern United States

It’s funny that he’s holding the entire map with 5 territories! He must be very very influential!

Please delete! I was going pretty badly anyway!
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luapie
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Game 1644179 speed

Post by luapie »

Was one of those games...

Would like to recveive my points back

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JoJo 73
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Post by JoJo 73 »

Game number 1641566

Opponent got 27 men.

Can this be deleted please.

JoJo 73
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CrabNebula
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Post by CrabNebula »

To everyone who has these problems, go to Help tab on top put the subject and description and submit the e-ticket. I did and it was deleted within an hour.
rebelman wrote:
JOHNNYROCKET24 wrote:thats why my next wife will be a player from this site. I wont mention who :wink:
obviously you are looking for a woman thats a good cook and likes you to dominate in one on one
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TheBro
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Post by TheBro »

JOHNNYROCKET24 wrote:thanks Lack,

but I have too many games to go through and determine what happened. Im just going to eat the loss.


Thanks 8)
No eternal reward will forgive us now for wasting the dawn.
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BeepBeepImaJeep
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Post by BeepBeepImaJeep »

2008-01-21 22:47:55 - BeepBeepImaJeep receives 5 armies for holding North America
2008-01-21 22:47:55 - BeepBeepImaJeep receives 2 armies for holding South America
2008-01-21 22:47:55 - BeepBeepImaJeep receives 5 armies for holding Europe
2008-01-21 22:47:55 - BeepBeepImaJeep receives 7 armies for holding Asia
2008-01-21 22:47:55 - BeepBeepImaJeep receives 2 armies for holding Oceania
2008-01-21 22:47:55 - BeepBeepImaJeep receives 3 armies for holding Africa
2008-01-21 22:47:55 - BeepBeepImaJeep receives 3 armies for 10 territories

Happened in game 1459910, is there no way of having them removed? Would be a shame to delete the whole game as its quite nicely balanced.
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decoulombe
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Post by decoulombe »

Thankyou lack, keep up the good work
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RL_Orange
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Post by RL_Orange »

Thanks lack, things like that happen. But the way you act upon it, my compliments :)
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