Cheaters and troublemakers detract from the gaming experience of all Conquer Club players, and proactive measures are employed to protect our membership. Conquer Club reserves the right to suspend accounts and cancel Premium Memberships, with or without warning, of those players who are deemed to have violated the rules.
Multiple accounts are discovered by routine scans and community cheating reports. They are strictly forbidden whether or not they play in the same games or are even in use. If you suspect certain accounts belong to the same person, please report it following the instructions at the top of the Cheating & Abuse Reports forum.
Any form of diplomatic discussion between opponents must only be posted in the game chat in English or in a language that all opponents understand. No other methods of communication may be used to hold diplomatic discussions between opponents including, but not limited to, the forum, the wall, Live Chat, or the inbox.
Obviously any gross abuse of the game is forbidden. This includes but is not limited to: throwing games or deliberately benefiting from thrown games, intentional deadbeating, holding players hostage, serial teammate killing, hijacking accounts, systematically "farming" new recruits and colluding with other players in any way to manipulate the scoring system.
Our moderation policy for the Forum, Private Messages, Live Chat and Game Chat is outlined in the community guidelines.
There are no refunds, other than in the case of charges made in error. If you accidently made a double payment or feel you have another valid reason to request a refund please submit a support ticket.